EC Caller

Who are we

Welcome to Telecalling Solutions

ECCaller software streamlines the process of making and managing phone calls for all kinds of businesses. We provide reliable and cost-effective telecalling management software to manage your entire database in an efficient way. It is a user-friendly software that helps businesses to make and track phone call records, automated reminders to callback customers, and tracks staff working efficiency. This software allows businesses to improve customer service, save time, and increase sales.

How Does it Works?

EC Caller software can help you keep track of your calls, and it can also help you manage your staff. With this software, you can see who is calling, what they are calling about, and how long they have been on the phone. You can also see how many calls each agent has taken and how many calls they have handled. This software is designed to help businesses manage their customer service representatives and ensure that they are providing the best possible experience to customers.

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Features

EC Caller software makes it easy to manage customer interactions, track performance, and improve efficiency. With our software, you can keep track of your calls, and it can also help you manage your staff. And also, you can see who is available to take calls and you can also see who is not available. This software can also help to schedule the calls, and it can help to track the progress.

Track Individual Callers

With EC Caller software, you can see which employees are making calls when they are making them, how many calls each employee is making, and how long the calls are. This information can be used to improve customer service, as well as to make sure that employees are making the most of their time. These details are vital for ensuring that calls are being handled efficiently and that customers are getting the best possible service.

Increase Team Performance

EC Caller software helps to automate and streamline the telecalling process by recording and storing data on each call made to track employee performance over time. By using this software, you can improve their performance and increase productivity within their team.

Ontime Followups

When it comes to customer service, follow-ups are key. Maintaining good communication and keeping the clients updated about the product or service is essential. It's more important to make sure follow-ups are on time. With EC Caller telecalling software, you can automate your follow-up calls and make sure that you never miss an opportunity to connect with a client and keep your customers happy.

Automated call backs schedules

EC Caller Telecalling software can automate callback schedules for businesses. This helps the businesses save time and money by reducing the need for manual processes. With automated callback schedules, you can keep track of your calls and appointments with ease.

Efficiently Handling of Data

EC Caller Telecalling software makes it easy for businesses to keep track of their data. It helps businesses handle their data efficiently and with great precision. They can easily add, delete, or modify any information. It helps in managing the data and calling the customers. This software is very easy to use, and it is very beneficial for businesses. This software helps in making businesses more efficient and organized.

High Deal Closure rate

EC Caller software will automate the calling process and make it easier for salespeople to reach potential customers. It will also provide them with the information they need to make the sale.The software can help you to track the calls and progress and sets automated reminders to callbacks to manage good customer relationships. It make sure that your sales team is following up with the customers properly at the right time.

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ECSOFT PRIVATE LIMITED

# 1-B, Vasan Street, Perambur, Chennai - 600 011
Ph: +(91) 9025 200 100

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